This morning, while performing a search for safety data on a drug on internet, among all hits, one in particular caught my eye. It contained a quote from Saint-Exupéry's The Little Prince: "It is the time you have spent for your rose that makes your rose so important." Reading it moved something in me that made me check that hit over the other ones. The reference was not relevant for my purpose. But still, I will remember it longer than all the other ones. Introduction We know for decades...

My son craved for a football outfit for his last birthday. My husband ordered one and we waited for it to be delivered. And waited, and waited. And the outfit still wasn't in our mailbox a month after the order date. When I politely enquired what happened, I was informed that we had cancelled the order, and that the amount was refunded to us. Which wasn't true. So I politely wrote back to ask for either a proof of refund, or the outfit be sent. And we waited again. Two months went by, during...

Years ago, late one evening, my drunk boyfriend passed out in the bathroom and hit his head on the solid white tiles of the floor. Blood smeared from under his head, at the level of his ear. He wasn't moving. I got really scared, imagining the worst, and quickly got my phone with the intention of calling emergency. BUT, in panic, I was unable to unlock my phone and dial the so simple 3-digit number. BEFORE this event, I was confident that I could dial that number in any circumstance and...